Mihir Borkar pursued an MSIS because he wanted to complement the technical knowledge he gained in his undergraduate degree in computer engineering with a broader perspective of the business side of IT.
“The MSIS program at Kelley had the perfect set of coursework for me to advance my education,” said Mihir, who graduated in 2018 and now works for Google Cloud as a technical solutions engineer (TSE). “The courses enable students to look at IT from a strategic mindset, viewing it as a business enabler, while retaining the technical complexity required of a graduate-level program.”
He said the experiential learning opportunities with the Kelley School’s MSIS made it the right choice for him and differentiated it from other academic programs.
“The coursework was designed with learning opportunities—case competitions and capstone projects—that enabled me to work on real-world IT problems with major companies,” he said. “As a part of the internship option, I worked with Cook Medical as a business analyst for almost a year. This was exactly the kind of practical experience I was seeking.”
What Mihir does as a technical solutions engineer at Google Cloud
As a TSE for Google Cloud, Mihir is part of a globally distributed team that provides 24×7 support to help customers seamlessly run their workloads on Google Cloud. He provides solutions by running an accurate diagnosis, troubleshooting problems and identifying the root cause to ensure the problems never crop up again.
His role also involves serving as a subject matter expert for internal stakeholders to improve supportability and resiliency of the company’s products.